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The tech industry used 'the nuclear option' to crack down on violent groups organizing online

January 13, 2021. Summarized by summa-bot.

Compression ratio: 17.9%. 1 min read.

WASHINGTON, DC - JANUARY 06: Protesters gather on the second day of pro-Trump events fueled by President Donald Trump's continued claims of election fraud in an to overturn the results before Congress finalizes them in a joint session of the 117th Congress on Wednesday, Jan. 6, 2021 in Washington, DC. (Kent Nishimura / Los Angeles Times)

Twitter's decision to ban President Donald Trump from its platform on Friday sent shock waves through the political and tech worlds. But a different tech crackdown that began later that night and continued through the weekend arguably has the potential to shift how people think about the internet and the companies that power it.

Okta and, reportedly, Zendesk, which provide back-end business services, both said they'd stopped working with Parler on Sunday.

Fallow said tech companies reacted with such strong actions, including the ban on Trump's account, in response to the "extraordinary circumstance" of violence at the Capitol.

Amazon, for example, said it took action because it's seen a "steady increase" in violent content on Parler's platform, which violates the AWS terms of service.

In a statement, Amazon said the lawsuit has "no merit. " The company said it had made its "concerns known to Parler over a number of weeks and during that time we saw a significant increase in this type of dangerous content, not a decrease, which led to our suspension of their services Sunday evening. "

From a moral standpoint, Fallow said it's easy to understand why companies would want to sever ties with controversial services, given the dangerous real-world events linked to the speech on those platforms.

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