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Robinhood says a 'limited number' of accounts were recently hacked

October 15, 2020. Summarized by summa-bot.

Trading app Robinhood said that a "limited number" of customer accounts were recently targeted by cyber criminals, though the service itself was not hacked.

New York (CNN Business)Trading app Robinhood said that a "limited number" of customer accounts were recently targeted by cyber criminals, though the service itself was not hacked.

Hackers compromised users' personal email accounts outside of the trading app, and used those emails to gain access to customers' Robinhood accounts, a Robinhood spokesperson said in a statement.

While Robinhood did not specify the number of accounts affected, Bloomberg reported that nearly 2,000 customers had their accounts compromised, citing a person with knowledge of an internal review.

Bloomberg first reported the compromised accounts last week.

Robinhood, the trading and investment app popular with millennials, has more than 13 million customer accounts total.

"The security of Robinhood customer accounts is a top priority and something we take very seriously," the statement reads.

The company is now working with affected customers to secure their accounts.

Robinhood has also encouraged customers to protect their accounts using mechanisms such as two-factor authentication.

In a push notification to customers sent last week marking National Cybersecurity Awareness Month, the company said: "2FA adds a strong layer of protection for your account, even if your password is weak, reused, or becomes compromised. "

When Robinhood is notified by a customer of potential fraud on their account, it restricts the account, investigates for unauthorized access, logs the user out on all devices and asks the customer to change their password, the spokesperson said.

US lawmakers have pressured Robinhood to improve safeguards after the apparent suicide in June of a 20-year-old student who saw a negative account balance of $730,000.

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