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Model Y reliability woes put Tesla near bottom of Consumer Reports rating

November 19, 2020. Summarized by summa-bot.

The Tesla Inc. Model Y crossover electric vehicle sits on display during an unveiling event in Hawthorne, California, U.S., on Friday, March 15, 2019. Tesla Chief Executive Officer Elon Musk??said the cheaper electric crossover sports utility vehicle (SUV) will be available from the spring of 2021. The vehicle's price will start at $39,000, a longer-range version will cost $47,000. Photographer: Patrick T. Fallon/Bloomberg

Consumer Reports gave the Tesla Model Y SUV a "not recommended" rating because of significant reliability problems, dragging the brand to near the bottom of the magazine's industry-wide reliability ranking.

Chris Isidore (CNN)Consumer Reports gave the Tesla Model Y SUV a "not recommended" rating because of significant reliability problems, dragging the brand to near the bottom of the magazine's industry-wide reliability ranking.

It got good ratings overall from Consumer Reports' staff during test drives earlier this year.

But the reliability rankings are based on a survey of actual owners -- who reported significant problems.

Fisher said new vehicles often have reliability problems but Tesla's issues are unusually bad.

The Tesla Model S luxury sedan also dropped to "below average" reliability and is no longer recommended by Consumer Reports.

The Model X kept its previous "not recommended" rating due to continued reliability issues.

Only Tesla's Model 3 sedan, currently the company's best selling model, received a recommended rating from Consumer Reports.

The problems with the Model Y dragged down Tesla's overall ranking two spots, to second from the bottom among all 26 ranked auto brands.

"If the Model Y had similar reliability to the Model 3, Tesla would be mid-pack, it wouldn't be among the worst," Fisher said.

Tesla also has received poor reliability ratings from JD Power.

Consumer Reports staff has often praised Teslas in their reviews separate from the reliability issues.

The disconnect between the strong review of the Tesla vehicles by staff and the poor reliability ratings from its survey of owners has been a continuing challenge for the company.

"If the reliability improved, I would be very happy to recommend Teslas.

Lincoln was hurt by issues with its new Aviator and Corsair SUVs. And the new version of the Ford Explorer SUV also suffered from serious reliability problems that made it one of the lowest scoring models from any manufacturer—domestic or foreign—this year.

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