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McDonald's CEO: How we are thinking differently about our role in society

November 25, 2020. Summarized by summa-bot.

While 2020 has forced each of us to grapple with difficult issues — from the Covid-19 pandemic to social justice to climate change — it has also made clear that no single government or organization will be able to solve them all. It's going to take all of us, which is why now, more than ever, people are also looking to leading brands and businesses to be part of the solution.

Over the past year, we have engaged our customers, franchisees, suppliers and employees about what they value most about McDonald's and our nearly 40,000 restaurants in local communities around the world — and how we can do more to be a good example.

Two weeks ago, we unveiled a bigger, more holistic growth strategy that must deliver across four critical areas — our purpose, mission, values and growth pillars — in order to better serve our customers, our communities and our employees while taking a stand in the world.

Normally this week, that work is on display through thousands of volunteers who take time away from their own families to cook and serve delicious meals at their local Ronald McDonald House — one of the many vital programs offered by Ronald McDonald House Charities (RMHC).

Created in part with the support of McDonald's restaurant owners in 1974, RMHC helps millions of families with ill or injured children each year, ensuring they have access to medical care they need and providing resources to help them stay together during treatment.

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