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'It's Infuriating,' New Moms Frustrated With State's New Paid Family And Medical Leave Program

April 6, 2021. Summarized by summa-bot.

Compression ratio: 55.8%. 1 min read.

The new Paid Family and Medical Leave program covers workers who don't have employer-sponsored benefits. But some new mothers say it’s another bumpy rollout by the state.

Rose was born just a few days before Massachusetts’ new Paid Family and Medical Leave (PFML) program started on January 1.

We were super-pumped,” she told WBZ-TV. READ MORE: Tom Brady Is Launching An NFT CompanyBut while juggling the stresses of taking care of a newborn and trying enjoy their time together, the couple grew increasingly frustrated with the agency handling the leave payments.

“In the middle of applying, the person’s computer died, so I had to call back and apply all over again and it created a duplicate application, which they then flagged (as) fraudulent,” Ashley said laying out several other roadblocks including having to send in documents multiple times.

“Thankfully we both have family that was able to help us out,” she said.

It’s infuriating,” she told WBZ.

Haskins contributed about $5,200 into the program. READ MORE: Ineligible Residents Line Up Outside Dorchester Clinic Hoping To Get COVID Vaccine“It’s like my money tied up there,” she said.

• As the benefits program for Paid Family and Medical Leave launched January 1, DFML is continually improving the process and expediting the payment timeline.

• Benefits are not able to be sent until after a leave period has begun to verify that the leave commenced as planned, the claim is eligible, and the seven-day wait period has been satisfied.

“This is the last thing that you want to worry about right now when you are trying to enjoy the new things, the smiles and the milestones that are coming in this new time,” she said.

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