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A California woman's new ID has a photo of her wearing a face mask

February 19, 2021. Summarized by summa-bot.

Compression ratio: 67%. 2 min read.

If a picture is worth a thousand words, a California woman's ID photo says a lot about life during the pandemic.

(CNN)If a picture is worth a thousand words, a California woman's ID photo says a lot about life during the pandemic.

Lesley Pilgrim, 25, was issued an identification card from the California DMV with a photo of her wearing a face mask.

Pilgrim visited the DMV in Laguna Hills in early February to apply for a REAL ID card, a driver's license or ID card that is also a federally accepted form of identification.

She said when she finally got to the front of the line, the DMV took her photo twice -- once with her mask on and once without it.

"So [the DMV] actually did take two photos," said Pilgrim.

"One with my mask on and one without my mask and then somehow it got lost in their process and they sent the masked photo. "

In an emailed statement to CNN, the California DMV said the masked photo was a mistake.

"Customers are asked to remove their face covering when a photo is taken," the DMV said.

The customer should have been asked to lower her mask for the photo. "

The agency said it is investigating how this may have happened and that the ID is valid even though the mask was not removed for the photo.

"The DMV contacted the customer and an appointment has been scheduled for a new photo to be taken," it said.

Pilgrim said she has not tried to use the ID yet and has an appointment to take a new photo at a DMV in Sacramento next Friday.

Although she will have a new ID soon, she said she plans to hold on to her ID with the mask photo to remember life during the pandemic.

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